Privacy Policy

Overview

Tightly Wound Knitwit values your privacy. This Privacy Policy explains what information we collect, how it is used, and how it is protected when you visit our website or make a purchase.

This website is hosted on the Squarespace platform.

Information We Collect

When you visit our site or place an order, we may collect:

  • Name

  • Billing and shipping address

  • Email address (for order confirmation and communication)

  • Phone number (if provided)

  • Payment information

  • Order details

We may also collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

This data may be collected through cookies or analytics tools provided by Squarespace.

How Your Information Is Used

Your information is used to:

  • Process and fulfill orders

  • Provide order confirmations and customer support

  • Improve website functionality and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

Payment Processing

Payments are processed securely through Squarespace Payments and its payment processing partners (such as Stripe).

Tightly Wound Knitwit does not store or have access to your full credit card information.

Cookies & Analytics

This website may use cookies and similar technologies to improve your browsing experience and analyze site traffic.

Squarespace may automatically collect analytics data to help us understand how visitors use our site. This information does not personally identify you.

You may disable cookies in your browser settings if you prefer.

Data Retention

We retain order information for our records unless and until you request its deletion, where permitted by law.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

To make a request, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Tightly Wound Knitwit
Email: info@tightlywoundknitwit.com

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.